Mad Hat Tea Co

Experience friendly service and delicious seafood, thickshakes, and more at Mad Hat Tea Co Shopping Place. A local favorite for all!
  • 4.8 368 rating
  • 924 Broadway, Tacoma, WA 98402, United States
  • +1 253-302-2046

Why Locals Love Mad Hat Tea Co

Nestled in the vibrant heart of Tacoma, Mad Hat Tea Co offers a truly enchanting experience that beautifully blends the worlds of tea appreciation and local artistry. This one-of-a-kind tea store and art gallery at 924 Broadway is much more than just a place to purchase tea—it’s a sanctuary for tea lovers and art enthusiasts alike.

Stepping inside Mad Hat Tea Co feels like entering a cozy, thoughtfully curated retreat. The shelves are brimming with an impressive selection of high-quality teas, from delicate green teas to rare and exotic blends like the much-loved Hairy Crab Oolong. Whether you’re seeking to explore new flavors or pick up a comfortable favorite, the variety here is exceptional. Customers frequently praise the staff’s deep knowledge and warm hospitality—Maureen, Kendall, and the owner create an inviting atmosphere that makes each visit memorable, even on quieter days.

Much more than a tea purveyor, Mad Hat Tea Co doubles as a charming art gallery showcasing vibrant local artwork. This fusion creates a uniquely immersive environment that appeals to all the senses. You can sip on a perfectly brewed iced green tea while surrounded by beautiful, inspiring pieces—a true celebration of creativity and culture under one roof.

Customer testimonials speak volumes about the experience here. Gregg fondly recalls how he received friendly, expert service on a day when the shop was officially closed, still managing to enjoy an iced green tea that was incredibly refreshing on a warm Tacoma afternoon. Erin Budrow’s enthusiasm for Mad Hat Tea Co extends beyond the local scene, relying on their reliable and swift shipping service to enjoy her favorites from afar, highlighting the brand’s commitment to customers everywhere. Patricia Raftery sums it up nicely, calling it a “really unique place” with an “amazing tea selection” and local art on display, while Gerald's elegant praise boasts it as the finest tea shop in all of North America.

The welcoming vibe isn’t just in the products, it's palpable in the interactions and the ambiance. Tristan Kochen reminisces about the warm reception and the wonderful environment, reinforcing the feeling that Mad Hat Tea Co is more than a retail spot; it’s an experience to savor and remember.

For anyone who craves not only exceptional tea but also wishes to enrich their visit with art and community spirit, Mad Hat Tea Co stands out as a must-visit destination in Tacoma. Whether you are an ardent tea aficionado, a curious newcomer, or a lover of local art, this beautiful fusion spot invites you to slow down, sip deeply, and soak in the culture.

What Makes This Place Friendly

  • Identifies as women-owned
  • Small Business
  • Kerbside pickup
  • On-site services
  • Takeaway
  • Delivery
  • Dine-in
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Quick visit
  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Paid parking lot
  • Paid street parking

When & Where to Visit

  • Closed
  • 10:30 AM - 05:30 PM
  • 10:30 AM - 05:30 PM
  • 02:00 PM - 04:30 PM
  • 10:30 AM - 05:30 PM
  • 11:00 AM - 04:00 PM
  • Closed

Real Reviews from the Community

Gregg
  • Mar 5, 2026
5

Maureen and Kendall were super nice especially on a day when they were closed. I was still able to pick up some green teas and get an Iced Green tea when its 84F outside it hit the spot. Lots of teas, utensils and seating for those who crave tea or even just the knowledge of tea. Thanks for the awesome insights and service.

Erin Budrow
  • Mar 3, 2026
5

have not been able to go in in person since i moved out of the area a few years ago, but this was one of my favorite places when i lived in tacoma. i still order my favorite teas from here whenever i run out, and the shipping service is exceptional! always comes quickly and very reliable. hope to be back in the area again someday soon to get some hairy crab oolong in person

Tristan Kochen
  • Feb 16, 2026
5

I had a perfect time. Owner was very welcoming and the place was really wonderful.

Patricia Raftery
  • Feb 14, 2026
5

Amazing tea selection. Also has local art on display. A really unique place, highly recommend

gerald
  • Jan 28, 2026
5

You won't find a better tea shop in North America. Wide selection, outstanding quality.

mina
  • Jan 23, 2026
5

good selections and kind staff love the tea , amazing and new location: art work

Todd Buckley
  • Jan 18, 2026
5

This is my home away from home. I absolutely love this place to sit and chill and meet people from all walks of life. Tea culture transcends coffee culture because there is something special about sharing a pot of tea over a stimulating conversation. The views of the Foss Waterway, the East 21st Street Bridge and the Murray Morgan bridge are some of the best in the city. Oh, and the sound system. Many places have tiny fatiguing speakers that become annoyances to the experience. Not at Mad Hat Tea Co. the music and sound quality are superb. It really adds to the joyful experience. Check it out.

Leah Lehman
  • Jan 12, 2026
5

We had an amazing time at Mad Hat. The space is cozy, eclectic, and relaxing. We all enjoyed the type of tea we had. The employees are knowledgeable and helped us all decide from the extensive tea list. Loose leaf tea is available for purchase, as well as honey and cute buttons. I wish I lived near the store, as it is the perfect place to chill and read or bring a group to play games!

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